Relocation & destination services · Madrid

Moving to Madrid, without the paperwork.

Housing, red tape, schools, departure: we organise expats' arrival in Madrid end to end — for you, for the employees you are relocating, or for the tenants of your property. One point of contact, from the first call to the keys.

MADRID · ENGLISH · FRANÇAIS · עברית · ESPAÑOL

Our services — six families

Everything a move to Madrid takes.

We follow the relocation industry's own service families. For each service: what we do, what you do, the documents, the timing and the price.

See the detailed catalogue →

Packs for individuals

Three ways to start

The paperwork only, the home only, or both. Published prices including VAT, no surprises: official fees are passed on at cost.

Comparison of the Essential, Housing and Complete packs
EssentialThe paperwork€590 incl. VATcouple €890HousingA roof€1,790 incl. VATone person or a familyCompleteEverything, lease to paperwork€2,490 incl. VATfamily €2,890
EU certificate (“green NIE”)IncludedNot includedIncluded
EmpadronamientoIncludedNot includedIncluded
Social security numberIncludedNot includedIncluded
Bank accountIncludedNot includedIncluded
Health cardNot includedNot includedIncluded
Cl@veNot includedNot includedIncluded
Home search (up to 6 viewings)Not includedIncludedIncluded
Key handover and photo inventoryNot includedIncludedIncluded
Electricity, gas, waterNot includedIncludedIncluded
Internet and mobileNot includedIncludedIncluded
Book a callBook a callBook a call

Settling-In Pack on its own (the eight procedures of the Complete column, without the home search): €890 incl. VAT, family €1,190.

Family: two adults plus school enrolment. The pre-arrival briefing (€190) is deducted from any pack you sign. Rush jobs (under 7 days): +50%.

Family 02 — Settling-in

Land here. We handle the rest.

Your first weeks in Spain follow a precise order: no NIE means no bank account, no padrón means no school enrolment, no Cl@ve means no online administration. We know the order — and the shortcuts.

  • NIE / TIEImmigration appointments, EX-15/EX-17 forms, fees — without the sleepless nights hunting for a cita previa.
  • EmpadronamientoThe key to schools, healthcare and benefits — file prepared, appointment booked.
  • Social security numberTA.1 form filed, number obtained within days.
  • Cl@ve & digital certificateThe key that unlocks all of Spain's online administration for the next ten years.
  • Fee-free bank accountThe right bank for your profile, file assembled, account opened.
  • Starter contractsPhone, internet, gas, electricity — negotiated at the right rate from day one, not in a rush.

Also available: driving licence exchange, consular registration, health card, school enrolment, autónomo registration.

Settling-In Pack

€890 incl. VAT

One person · Family Pack: €1,190 incl. VAT (2 adults + children's school enrolment)

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Single procedures: €60 to €290 incl. VAT depending on the procedure.

Additional service — Savings

Your bills speak Spanish. So do we.

A gas tariff never renegotiated, oversized electrical power, duplicate insurance, avoidable bank fees: most expat households pay every month for contracts signed in a hurry. We review everything — and make the changes with you, on the spot.

ItemBeforeAfterSavings / year
Gasopen-market rateTUR2 regulated− €480
Electricity5.75 kW4.6 kW · adjusted rate− €212
Internet + mobiles€89/mo€62/mo− €324
Home insuranceduplicate coveradjusted policy− €190
Bankingaccount feesfee-free account− €160
Sample audited household− €1,366 / year

Illustrative example — every household is different; the report details every line, before/after, with supporting documents.

Savings Audit

€99 + 15% of savings

Variable fee capped at €400 — calculated on savings identified and implemented, invoiced when the report is delivered.

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Six areas reviewed: electricity, gas, telecom, insurance, banking, subscriptions. Changes made with you, live.

Additional service — Home Dossier

They hand you the keys. We hand you the manual.

Where is the water shut-off valve? When is IBI due? How long do the building warranties run? We build the complete file of your home — emergencies, contracts, warranties, invoices, deadlines — then keep it up to date, year after year.

PAGE 1 — IN CASE OF EMERGENCY

Water leakMain valve: garage, north wall
Plumber: J. Ramírez — 6XX XXX XXX
Gas leakNedgia — 900 750 750
Shut-off valve: kitchen, under sink
Home insurance claimPolicy no. 84-XXXX-XX · report within 7 days
Up to date · 2026

The dossier lives in your own storage (Dropbox, Drive, OneDrive) — you own it.

Home Dossier

€1,490 incl. VAT

One-off engagement, 3 to 4 weeks: collection, digitisation, filing, contract optimisation, calendar configured.

Book a free call

Afterwards, documentary maintenance (€590/year) keeps it alive: filing within 48 h, deadline monitoring, annual review.

Why Mémoria

One contact, four languages, nothing lost

Lived, not theoretical

Our founder went through every procedure first-hand: NIE, padrón, schools — all the way to buying, renovating and letting a house in Valdebebas. We know the pitfalls because we have met them.

Hebrew, too

English, French, Spanish — and Hebrew: as far as we know, we are the only ones in Madrid supporting a relocation in Hebrew. Every member of the family talks to someone who understands them.

One point of contact

The same person follows your file from briefing to departure, and coordinates our partner gestoría and lawyer whenever a procedure calls for them.

Published prices, online booking

Prices for individuals are listed procedure by procedure. Your first call is booked online in two minutes, and you receive a written quote.

Your documents stay yours

Everything is built in your own storage space. You can revoke our access at any time. No passwords stored, GDPR-compliant processing.

No hidden commissions

We take nothing from the suppliers, banks or insurers we recommend. Whoever hires us pays us — you, your employer or a landlord — and we never represent both sides of the same lease.

Your questions

Frequently asked questions

My documents are sensitive. Where are they stored?

With you. Everything is built in your own space (Dropbox, Google Drive or OneDrive): you own it and can revoke our access at any time. No passwords are ever stored in the folders — only references. Our data processing is contractually governed and GDPR-compliant.

Do you handle procedures on my behalf?

Routine procedures, yes — with your power of attorney where required. Mémoria is neither a registered gestor nor a law firm: regulated matters (non-EU visas and work permits, complex tax, disputes) are coordinated with our partner gestoría and lawyer — you keep a single point of contact.

Do you also work for employers and landlords?

Yes. Employers and relocation management companies entrust us with their transferees, invoiced to the company (see corporate services). Landlords entrust us with letting their property to expats (see landlord services). We never represent the tenant and the landlord of the same lease.

How is the Savings Audit variable fee calculated?

15% of the annualised savings identified and implemented during the audit, capped at €400. The calculation is line by line in the report (rate before, rate after, supporting documents), which you approve before invoicing. If we find nothing, you only pay the €99 base fee.

Couldn't I do all this myself?

Absolutely. In practice, it takes knowing the order of procedures, administrative Spanish, the regulated tariffs that don't appear in comparison sites, and keeping a filing system going over years. That time and consistency is what we sell.

I rent out my property in Madrid but live elsewhere. Is this for me?

That's actually where the Home Dossier delivers the most: rental contracts, mandatory certificates, invoices, remote interventions. Tell us about your situation in the call.

What languages do you work in?

French, English, Hebrew and Spanish, with you and with your family; Spanish with the administrations and suppliers. Key documents (lease, inventories, reports) are provided in bilingual versions. That bridge is precisely what we provide.

First call — free

Thirty minutes on Zoom, no commitment.

Tell us your situation — arrival, housing, school, bills or home. You will leave with a clear plan and a precise quote, whether you work with us or not.

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