Services

• Home Search & Orientation — pre-arrival briefing, orientation day, home search (2–3 days), lease review under the Spanish LAU, check-in inventory, temporary accommodation
• Settling-in — NIE / EU registration certificate, padrón, social security, health card, bank account, utilities, internet, Cl@ve and digital certificate, resident parking
• Visa & Immigration — EU citizens handled directly; non-EU visas and work permits filed by our partner lawyer and coordinated by us
• Schools & Kindergarten — school mapping, admission rounds, mid-year admission (SAE), international schools, recognition of studies
• Vehicles & Driving Licences — licence exchange, imported vehicle registration, ITV, leasing
• Departure Services — lease termination, check-out, deposit recovery, utilities closure, padrón removal, vehicle deregistration

Coverage

Madrid city and the whole Comunidad de Madrid, including Pozuelo de Alarcón, Las Rozas, Majadahonda, Boadilla del Monte, Alcobendas, San Sebastián de los Reyes and Tres Cantos. Other locations on request.

Languages

English, French, Hebrew and Spanish — for the transferee and the whole family. Bilingual leases, inventories and reports.

Service levels

• Reply within 24 working hours
• Dated timeline within 48 h of the HR brief
• Weekly written progress report
• End-of-assignment report
• Single point of contact per assignment

Compliance

• GDPR: data processing agreement (DPA) available and signed before any data transfer; transfers outside the EU under the European Commission's standard contractual clauses; deletion at end of assignment
• Regulated matters (non-EU immigration, litigation, complex tax) handled by licensed partner professionals
• No commission taken from landlords on tenant searches, nor from suppliers we recommend

Company details